Prescriptions

How to Request a Repeat Prescription

The quickest and easiest way to order your repeat prescriptions is through the NHS App. Click Here

Alternatively, you can use our online prescription request form on this website. Click Here

If you’re registered for System Online, you can also use that service. Click Here

---

Ordering Repeat Prescriptions

Collecting your Prescription

Please allow at least 72 hours (3 full working days) for your prescription to be processed.
Allow extra time for weekends and bank holidays.

Once approved, your nominated pharmacy will text you when your medication is ready.
You do not need to come to the surgery—please go straight to the pharmacy to collect.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions.

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery:

• Phone us Monday to Friday, from 10am to 6.30pm.
• Visit the surgery and speak with a receptionist, Monday to Friday from 10am.

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. If you would like to book your medication review, you can use the link below to submit an ‘Admin’ request for an appointment with the Pharmacist.

Submit Your Request

Prescription Charges

Find out more about:

prescription charges on nhs.uk

NHS prescription charges – NHS (www.nhs.uk)

Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)

---

Dosette Boxes (Medication Trays)

Dosette boxes help patients take their medicines by organising doses by day and time. They’re not suitable for all medications and may not be free.

Your Community Pharmacist will assess whether a dosette box or another support is appropriate. This decision is based on your needs—not made by the GP practice or other agencies.

If you qualify under the Equality Act (2010) due to a long-term physical or mental impairment, the pharmacy may provide a dosette box as a reasonable adjustment. Otherwise, pharmacies may charge for this service or choose not to offer it.

Important Notes:

Delivery of dosette boxes depends on your pharmacy—please check with them directly.

Pharmacies must assess your needs before refusing or stopping a dosette box.

Weekly prescriptions are only issued by GPs for clinical reasons. Requests for weekly scripts to avoid charges will not be accepted.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.